Service Request Charges Tab Inventory Organization LOV Not Working After CS Patch 14613618 (Oct '12)
(Doc ID 1522115.1)
Last updated on DECEMBER 09, 2020
Applies to:
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On 12.1.3 - Charges UI, APIs, and schema
Actual Behavior
After applying CS Patch 14613618 (October 2012 Cumulative patch), the Inventory Organization list of values (LOV) on the Charges tab - Order details table is empty.
Expected Behavior
LOV's (List of Values) should display the Inventory Organizations.
Steps to Reproduce
(R) Customer Support
(N) Service Requests > Find/Create Service Requests
- Enter SR information
- Click on Charges tab
- In Order Details subtab, select Inventory Organization.
=> The LOV has no values.
=> FRM-41830: List of Values contains no entries.
Changes
<Patch 14613618:R12.CS.B> - 12.1.3:BUG FIXES FOR CS: OCT'12 PATCH was applied
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |