Unable to Change Shipping Tolerance on a Split Sales Order Line

(Doc ID 1522694.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for currency on 06-Feb-2017 ***


User is looking for the ability to change the ship tolerance on a sales order line. The business process consists of shipments with partial quantities and there are times when it is necessary to produce a quantity over the established shipping tolerances. With the current functionality, the following error appears when customer tries to change the ship tolerance on a split line:
"You can not change Ship tolerance below for shipment 2 without changing it for all the shipments of the same order line. Please select all the shipments of line 1 to make the change."


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