My Oracle Support Banner

Unable to Change Shipping Tolerance on a Split Sales Order Line (Doc ID 1522694.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for currency on 06-Feb-2017 ***


User is looking for the ability to change the ship tolerance on a sales order line. The business process consists of shipments with partial quantities and there are times when it is necessary to produce a quantity over the established shipping tolerances. With the current functionality, the following error appears when customer tries to change the ship tolerance on a split line:
"You can not change Ship tolerance below for shipment 2 without changing it for all the shipments of the same order line. Please select all the shipments of line 1 to make the change."


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.