Credit Memo in Order Management Portal Gives "UNTRANSLATED: Credit Memo Initial Query " (Doc ID 1523644.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Order Management> Transaction Inquiry & Status
When clicking on the 'Line Invoice Details' in OM information portal the following error:

           UNTRANSLATED: Credit Memo Initial Query - Contact Oracle Support


Steps to reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1.Log into Order Information responsibility
2. Navigate /Order Information /Order Status
3. In Sales Orders, Quotes Page Search By Sales Order with a order # and click GO
4. Click on one of the Sales Order number link to goto the Line Details Page
5.Click on 'Line Invoice Details'
 

Cause

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