My Oracle Support Banner

Get FRM-40350 When Querying For Move Orders Related To Stuck Shipping Transactions (Doc ID 1524026.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Shipping Execution - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Find a shipping transaction (delivery detail line) that is stuck in "Release to Warehouse" Status. When querying the Sales Order Order in the Transact Move Order form (INVTOTRX), Pick Wave Tab, the following error occurs:

ERROR
-----------------------
FRM-40350: Query caused no records to be retrieved.

EXPECTATION
-----------------------
Expectation is to cancel the corresponding Pick Wave Move Order line.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to: Inventory
2. Navigate to: Move Orders > Transact Move Orders
3. Query for the Sales Order Number in the Headers Tab.
4. Click Find
5. See the reported error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.