Get FRM-40350 When Querying For Move Orders Related To Stuck Shipping Transactions (Doc ID 1524026.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Shipping Execution - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Find a shipping transaction (delivery detail line) that is stuck in "Release to Warehouse" Status. When querying the Sales Order Order in the Transact Move Order form (INVTOTRX), Pick Wave Tab, the following error occurs:

ERROR
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FRM-40350: Query caused no records to be retrieved.

EXPECTATION
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Expectation is to cancel the corresponding Pick Wave Move Order line.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to: Inventory
2. Navigate to: Move Orders > Transact Move Orders
3. Query for the Sales Order Number in the Headers Tab.
4. Click Find
5. See the reported error.

Cause

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