Error Message "Rvtptcontrol Failed" While Receiving Intransit Shipments For Serial Controlled Items (Doc ID 1524087.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Inventory Management - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Warehouse Management - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

 The receipt of In-transit Shipment of serialized items fails with 'rvtptcontrol failed'
 Items shipped from WMS Enabled Organization and receiving in non WMS Organization
 
 Log File shows the following error messages:
 
  1 ) RVCTP module: Receiving Transaction Processor
  Concurrent program RVCTP returned error
 
  Cause:   RVCTP encountered an internal error.  Parameters:
  RVCTP,IMMEDIATE,750475,
 
  Action:  Note both this error number and the actions you are trying to
  perform. Contact your system ad
  RVTBM-008: Subroutine rvtbm_immediate_mngr() returned error
 
  Cause:  Subroutine rvtbm_immediate_mngr() returned an internal error.  
 
  Action: Note this error number and the actions you are trying to perform.
  Contact your syste
  RVTBM-120: Subroutine rvtptcontrol() returned error
 
  Cause:  Subroutine rvtptcontrol() returned an internal error.  
 
  Action: Note this error number and the actions you are trying to perform.
  Contact your system administrator
  Concurrent Manager encountered an error while attempting to start your immediate concurrent program RVCTP. Routine &ROUTINE received a return code of failure. Contact your support representative.

INV Debug Log shows the following:
 
  VALIDATE_LOT_SERIAL_INFO: SERIAL NOT ENTERED ON PARENT: WMSINB-23287
  Exitting VALIDATE_LOT_SERIAL_INFO - execution error:2011-08-21
  09:21:51:WMSINB-23516
  STACKED ERROR MESSAGES : Fail to validate serials
  validate_lot_serial_info: private API new debug

STEPS
-----------------------
1. Navigate to Receiving Transactions for,
2. Query back document Number (Shipment Number)
3. Check Quantity
4. Click Lot/Serial button
5. Enter serials
6. Close form
7. Save record
8. Receiving Transactions Processor fails.

Cause

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