When Use Update Action Link available In Email, Error Occurs - You are trying to access a page that is no longer active (Doc ID 1524139.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Performance Management - Version 12.1.2 and later
Information in this document applies to any platform.
ApprEntryPageCO.java
ParticipAppraisalCO.java

Symptoms

When attempting to open a link from notification to main appraiser,
the following error occurs.

ERROR
-----------------------
Error "You are trying to access a page that is no longer active.
- You may have attempted to access to this page directly by bookmarking the page or copying the URL. This page does not support bookmarking.
- The referring page may have come from a previous session. Please select Home to proceed"
the same problem with notification to participants


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Go to responsibility for main appraiser
2) Choose one appraisal, take part in it
3) Change main appraiser
4) New main appraisal receives letter. before he open the link he needs to do something with system(e.g open main page)
5) Main appraiser open the link in notification
Problem with participants:
1) Go to responsibility for main appraiser
2) Choose one appraisal
3) Choose one or several participant
4) Press button request feedback-submit
5) Participant receives letter.
6) Opens the system
7) Opens link from notification
 

Cause

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