Staged Dunning Advancing To Incorrect Levels or Not Listing Invoices and Amounts (Doc ID 1524281.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 15-JUL-2014***

Symptoms

Issue 1 - Staged Dunning Level appears to be changed even though Min Days was not met.

OR

Issue 2 - Staged Dunning Letters do not show Invoices or Amounts

OR

Issue 3 - Staged Dunning does not appear to respect the Staged Dunning Level

Cause

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