Serial Number Cause Sales Order Issue Transaction to Be Stuck with Error Message: For This Transaction Row the Serial Records Are Missing (Doc ID 1524597.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.1 to 12.0.6 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.
***Checked for relevance on 26-Jan-2017***

Symptoms

When attempting to submit the interface trip stop program, the following error message appears.

Error

----------

For this transaction row the serial records are missing.

Issue is happening for a Serial Controlled(At Receipt) Item having quantity of 1 and the serial records are missing.

Changes

 

Cause

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