Payment Address Not Saved When Creating Payments Using Payment Workbench

(Doc ID 1524673.1)

Last updated on SEPTEMBER 23, 2016

Applies to:

Oracle Payables - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Address field is empty on Payment Workbench and it is asking for it to be entered again. Upon checking the ap_checks_table we see that the Address fields are blank.

EXPECTED BEHAVIOR
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Expect that the address information from the HZ tables would be displayed for the Vendor payments.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the Vendor payee address information in the Payment Overview window.

Cause

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