Receipts Workbench: Claim Amount Not Getting Updated
(Doc ID 1525157.1)
Last updated on JULY 10, 2020
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
Reapplying the same receipt (that previously was linked to Trade Management) to same invoice (without linking to Trade Management the second time) incorrectly reopens the Deduction Claim. Ideally the Deduction claim should stay in CANCELLED status.
Steps to reproduce: Responsibility: Receivables Navigation: Receipts > Receipts Create a Receipt and Apply it to an Invoice Enter the Application Reference Type: Trade Management Claim, Receipt Amount < Invoice balance and Save A Deduction number is generated and Claim Status: Open
Unapply the receipt application against the invoice above and Save. The Deduction will be cancelled.
Click on the apply checkbox against the invoice above with no application reference details and Save A Deduction number auto-populated at the Save.
Responsibility: Trade Management Query the Deduction Number generated in the first receipt application The deduction is in open status.
Cause
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