Work Order Link Error For Approval Workflow Notifications (Doc ID 1525234.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Work Execution

When attempting to approve a requested work order from the notification lists, the following error occurs when select link to Work Order Details.

ERROR
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You are trying to access a page that is no longer active.
- You may have attempted to access to this page directly by bookmarking the page or copying the URL.
This page does not support bookmarking.

- Te referring page may have come from a previous session. Please select Home to proceed.

Workaround in note 461828.1 fix the issue, but customer need permanent code fix.


STEPS
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The issue can be reproduced at will with the following steps:
Responsibility :  Maintenance Super User
1. Navigation Path :  Click 'Work Orders' tab /  Create a work order /  Release a work order
2. Log as an approval user : Open approval notification
3. To investigate a requested approval work order in detail, click 'Work Order Details' link

Cause

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