Adding Extensible Attribute Column To Saved Search Returns Java NullPointerException Error
(Doc ID 1525565.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Customer Support - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Agent Dashboard
When attempting to create a new Saved Search or update an existing one, adding columns belonging to an extensible attribute, an exception occurs:
Error
## Detail 0 ##
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:394)
at oracle.apps.cs.csz.search.server.SearchUtil.buildSQLClausesForEA(SearchUtil.java:2981)
at oracle.apps.cs.csz.search.server.AdvSrchAMImpl.getAdvSrchResults(AdvSrchAMImpl.java:402)
at oracle.apps.cs.csz.search.server.AdvSrchAMImpl.getAdvSrchResults(AdvSrchAMImpl.java:181)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
Steps to Reproduce
1. Create a new Saved Search or update an existing one
2. Add columns that belongs to an extensible attribute
3. Try to execute the saved search
4. The reported error occurs.
Changes
Cause
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In this Document
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