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Adding Extensible Attribute Column To Saved Search Returns Java NullPointerException Error (Doc ID 1525565.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Agent Dashboard

When attempting to create a new Saved Search or update an existing one, adding columns belonging to an extensible attribute, an exception occurs:

Error

## Detail 0 ##
java.lang.NullPointerException
at java.util.Hashtable.put(Hashtable.java:394)
at oracle.apps.cs.csz.search.server.SearchUtil.buildSQLClausesForEA(SearchUtil.java:2981)
at oracle.apps.cs.csz.search.server.AdvSrchAMImpl.getAdvSrchResults(AdvSrchAMImpl.java:402)
at oracle.apps.cs.csz.search.server.AdvSrchAMImpl.getAdvSrchResults(AdvSrchAMImpl.java:181)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)


Steps to Reproduce

1. Create a new Saved Search or update an existing one
2. Add columns that belongs to an extensible attribute
3. Try to execute the saved search
4. The reported error occurs.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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