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ITS Fails Intermittently - Could Not Obtain Lock on Order Line (Doc ID 1525665.1)

Last updated on JANUARY 09, 2023

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Interface Trip Stop

After Ship Confirm running the Request "Interface trip Stop -SRS" Errors out intermittently.

ERROR
-----------------------
Unable to lock the line
LEAVING OE_MSG_PUB.ADD_TEXT
error in handle_nonbulk_mode User-Defined Exception
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=Could not obtain Lock on Order Line/s
Message :Could not obtain Lock on Order Line/s


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
OM Super user>Shipping>Interface>Run>Request " Interface Trip Stop - SRS"



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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