Work Order With Activity has Error While Creating In Released Status Or While Releasing (Doc ID 1525806.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 21-JUN-2015***

Symptoms

On : 12.1.3 version, When attempting to release WO with an activity, the following error occurs:

ERROR
-----------------------
EAM_PROCESS_WO_PVT.WORK_ORDER : Status Change WO completed with status E
Within the Log Error Procedure . . .
Scope: R
Entity Index: 1
Error Level: 1
Error Status: E
Other Status: E
Other Message:
Business Object: EAM
Finished logging messages . . .
Finished extracting other message . . .
Other Message generated:
EAM_PROCESS_WO_PVT.PROCESS_WO : WORK_ORDER completed with status of E
EAM_PROCESS_WO_PVT.PROCESS_WO : Assigning Out Parameters
31-OCT-12 07:54:28 EAM_PROCESS_WO_PVT.PROCESS_WO : End ==== Return status: E =======================
Within the Log Error Procedure . . .
Scope: A
Entity Index: 1
Error Level: 0
Error Status: E
Other Status: E
Other Message:
Business Object: EAM
Finished logging messages . . .
Finished extracting other message . . .
Other Message generated:
31-OCT-12 07:54:28 EAM_PROCESS_WO_PUB.PROCESS_WO : End===============================================================
Dumping Message List :
Number of Messages = 2
Entity Id: WO
Entity Index: 1
Message: The entity with header id (284875) generated the following error(s).
Entity Id: WO
Entity Index: 1
Message: The status change for the work order with WIP entity id (284875) has failed.
Dumping Message List :
Number of Messages = 2
Entity Id: WO
Entity Index: 1
Message: The entity with header id (284875) generated the following error(s).
Entity Id: WO
Entity Index: 1
Message: The status change for the work order with WIP entity id (284875) has failed.

The issue can be reproduced at will with the following steps:
1. Create a WO with activity
2. Release Work order


Cause

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