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Balances Displayed In The Aging Buckets In UWQ Do Not Match The Aging Buckets in The Collections Workbench Tab Aging (Doc ID 1525859.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Advanced Collections - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Why does the Universal Worker Queue (UWQ) shows different aging amounts compared to the Aging Tab in the Collections Workbench for 2 customers? 

Cause

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