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View "CSF_DC_TASK_GRID_V" Used In The Dispatch Center Grid Is Invalid. (Doc ID 1527132.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Dispatch Center

When opening the Dispatch center, get several error regarding view "CSF_DC_TASK_GRID_V".
.

ERROR
-----------------------
ORA-04063: view "APPS.CSF_DC_TASK_GRID_V" has error

APP-JTF-210604: Program error:




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Field service dispatcher responsibility - Click on Dispatch center


2. When  try to query this view in the database,  get the error:
CSF_UTIL_PVT.CONVERT_GRID_TIMEZONE: invalid identifier.


Cause

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In this Document
Symptoms
Cause
Solution
References


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