My Oracle Support Banner

Attachment Indicator is Not Visible for Disputes in Collection Agent Form (IEXRCALL) (Doc ID 1527174.1)

Last updated on NOVEMBER 09, 2020

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


The attachment indicator is not available when an attachment exists on a dispute in the History tab of IEXRCALL.

Steps to Reproduce:
: Collections Agent
: Collections > History Tab

  1. Create a dispute on an invoice.
  2. Query the dispute in the History tab, and add an attachment.
  3. Requery or refresh the tab, the attachment is there, but the attachment icon doesn't indicate an attachment is there.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.