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Multiple Transaction of Different Types Failing with Error "The object version number do not match with the one exisiting in install base tables" (Doc ID 1527437.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 11.5.10.1 and later
Information in this document applies to any platform.

Symptoms

Multiple transactions are observed failing with the below error for many transaction types.

These transactions are successfully interfaced on first reprocess attempt.

ERROR
-----------------------
The object version number do not match with the one existing in install base tables.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Users are following the usual process like creating the order, book, launch pick release, ship and then trying to book returns.

WORKAROUND
-----------------------
Workaround is to manually submit the error from the transactions form but this is not feasible keeping in mind the number of errors that are coming up. The transactions are successfully interfaced at first attempt.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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