Error 'BEN_91665_BENMNGLE_ERRORED' When Running the Recalculate Participant Values Process

(Doc ID 1527520.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After submitting the Recalculate Participant Values process, the following error occurs:

Cause: FDPSTP failed due to ORA-20001: BEN_91665_BENMNGLE_ERRORED: N, ORA_ERRCODE, -1555
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 6055
ORA-06512: at line 1

 Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Submit the "Recalculate Participant Values" Request process.

Cause

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