My Oracle Support Banner

Payment Initialization Error: "The program could not update a claim line because the absolute value of summation of the Claim Currency Amount of the claim lines is not less than the absolute value of Amount Remaining of claim" (Doc ID 1528032.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Receiving the error for some batches when initiating payment preventing claims from being created and batches being closed. 
Payment Initialization results in workflow error: "Errors happened during payment initialization for Batch". 

Error

497: The program could not update a claim line because the absolute value of summation of the Claim Currency Amount of the claim lines is not less than the absolute value of Amount Remaining of claim."



Changes

Upgrade to Release 12

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.