Field Service: Dispatch Center Task Tab Detail Tab Spares Requirement Number Link Gives Error: Function not Available
(Doc ID 1528324.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Dispatch Center
When attempting to open a parts requirement from the Dispatch Center / Spares tab by clicking on a parts requirement hyperlink, the following error occurs.
ERROR
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Function not available to this responsibility. Change responsibilities or Contact your system administrator.
STEPS
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The issue can be reproduced at will with the following steps:
1. create task - not assigned
2. create parts requirement
3. open dispatch center and query the task
4. click on spares tab
5. click on the hyperlink for parts requirement number to get the error
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |