Wrong (or Missing) Order Type On HTML Quote When Order Type Is End Dated (Doc ID 1528364.1)

Last updated on AUGUST 13, 2015

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, HTML User Interface

ACTUAL BEHAVIOR
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Wrong order type populated on HTML quote when order type is end dated.

Quote is in a read-only status (ie Order Submitted).  When the quote is displayed,  an incorrect order type is shown in the HTML UI when the (correct) order type has been end dated or made inactive.

However, when the same quote is displayed in the Oracle Quoting forms UI, the correct order type is displayed.

The issue is only with the order type in the HTML Quote form. We are also not able to print the quote.

Page also shows error "Please note that the quote/cart has already been placed as an order and cannot be modified"

Changes

 Order type on the quote is now end-dated (inactive).

Cause

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