Lockbox: Application Issue - Auto Cash Rule Applying Receipt to Unexpected Location
Last updated on MAY 31, 2018
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Lockbox, BILL_TO, Location
Symptoms
Auto Cash Rule is matching Payment with Invoice and then apply to the oldest Invoice first.
- Customer has Location A and B
- Location A has an Invoice
- Location B has a Receipt that are imported via Lockbox
When Post Quickcash is run, the Location B Receipt is applied to the Location A Invoice. It should be location specific.
For example, Lockbox has to be set to require a Bill To Location, which should accomplish this, but it does not work.
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms