Lockbox: Application Issue - Auto Cash Rule Applying Receipt to Unexpected Location (Doc ID 1528638.1)

Last updated on MAY 31, 2018

Applies to:

Symptoms

Auto Cash Rule is matching Payment with Invoice and then apply to the oldest Invoice first.

• Customer has Location A and B
• Location A has an Invoice
• Location B has a Receipt that are imported via Lockbox

When Post Quickcash is run, the Location B Receipt is applied to the Location A Invoice.  It should be location specific.

For example, Lockbox has to be set to require a Bill To Location, which should accomplish this, but it does not work.

Cause