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Unable To Update The Install Base Instance Due To Invalid Site Error (Doc ID 1528729.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to updat Instance attributes, the following error occurs.

ERROR
-----------------------
Field 'Site number' - Select a valid value


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigation: Oracle Installed Base Agent User >> Item Instance >> Item Instances >> Query for a Customer Owned Instance

2. Click on the 'Update' Icon

3. Select the Location Tab

4. Try to change data and receive reported message


Cause

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In this Document
Symptoms
Cause
Solution
References


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