Search by Order Number In iProcurement Receiving Has Slow Performance or Gets Internal Server Error after Timeout (Doc ID 1528743.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle iProcurement - Version 12.0.6 to 12.2 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

On Release 12.1.3 version, Search for an Order Number to Receive against has slow performance and sometimes times out with generic Internal Server Error

This occurs after recent upgrade from 11.5.10.2 to 12.1.3. Users cannot search using this method because of the slow performance or timeout - Internal Server Error  


Steps To Reproduce
1. Log in to the Application
2. Select iProcurement responsibility
3. Navigate to iProcurement / Homepage
4. Select Receiving Tab
5. Search: Items to Receive / Search Attribute: Find by Order Number / Search Value: 1222553  / Click: "GO"
- The Process takes in excess of 5 Minutes to return data - very slow performance


  TRACE RESULTS

  Trace shows the following sql having slow performance

 


Cause

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