Transaction Workbench: Regular Credit Memos Generated with NULL Amounts in RA_CUST_TRX_LINE_GL_DIST TABLE
Last updated on OCTOBER 06, 2017
Applies to:Oracle Receivables - Version 184.108.40.206 and later
Information in this document applies to any platform.
Four Credit Memo and Invoices uploaded show incorrect data.
The Revenue Recognition did not update the amounts for the ACCOUNT_SET_FLAG = N lines where the unbilled to revenue should have been accounted.
AX is enabled, but the issue seems to be with Revenue Recognition. The period has been closed, but this is causing imbalance GL accounting.
Credits do not have revenue related lines to nullify the transactions from accounting standpoint and therefore effectively causing GL Imbalance.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms