When Trying To Refund Amount In The Receipt Form We Get FRM-4073: Internal Error (Doc ID 1528873.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to refund amount in the receipt form we get FRM-4073: Internal Error : PL/SQL error occurred

 

FND log shows:

 

ar.plsql.ar_refund_pvt.create_refund Calling AP_INVOICES_INTERFACE_PKG.INSERT_ROW..
ar.plsql.ar_refund_pvt.create_refund EXCEPTION: AR_REFUNDS_PVT.Create_refund()ORA-00001: unique constraint (AP.AP_INVOICES_INTERFACE_U1) violated
ar.resource.arp_app_folder2.event.begin arp_app_folder2.event(ON-ERROR)+
fnd.forms.ARXRWMAI.ON_ERROR FND


Cause

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