Orphan/Unapplied Receipts Getting Created
(Doc ID 1529303.1)
Last updated on JULY 13, 2020
Oracle Advanced Collections - Version 12.1.1 and later Information in this document applies to any platform.
Orphan/unapplied receipt gets created when an Order goes on e-payment hold.
When an order comes from an external system in Oracle and the credit card payments fail with an e-payment failure a hold is being applied. Then the orphan/unapplied receipt gets created and view receipt does not show any receipt.
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