OM Automatic Attachments Hidden In Sales Order Form (Doc ID 1529345.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Reviewed for Relevance
Jan/09/2017

Symptoms

On : 11.5.10.2 version, Product Utilities

ACTUAL BEHAVIOR
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Once automatic attachment template documents are changed or modified they are not viewable from the sales order.

EXPECTED BEHAVIOR
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Expect the automatic attachment to be able to me modified and viewed on the sales order form.

STEPS
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The issue can be reproduced at will with the following steps:
Create sales order header for a customer where a attachment rule is defined for the customer/header >
open the auto attachment and modify the text (long text type) > Save. >
Navigate away and back to the order header > open the attachment via the "paperclip" (FNDATTCH).
What is interesting, is the record does show up in the fnd_documents table with a security_type of '1',
even though the template is '4' and a publish_flag = 'N'.
The record also shows up in the FND_ATTACHED_DOCS_FORM_VL view.

Cause

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