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Problem Adding Installed Base Menu under Customer Support Responsibilities (Doc ID 1529451.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

After adding "Oracle Installed Base Root Menu" to a Customer Support responsibility, the Install Base HTML page that is being opened looks different compared to the one loaded through Install Base User responsibility. Why?
 

Solution

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In this Document
Goal
Solution


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