Lockbox Not Creating Claims For Unmatched Remittances (Doc ID 1529562.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Lockbox not creating claims for unmatched remittances. When submitting a receipt via lockbox, there are deductions on the file. Lockbox is not creating a claim investigation. Instead the applied amount is removed from Maintain Transmission Data after Validation.

Cause

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