My Oracle Support Banner

R12: NLS BSA New Agreement Does Not Default Speciifc Customer Location In Accounting Tab (Doc ID 1529657.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


In R12.1.3

NLS BSA new agreement does not default specific customer location in Accounting Tab.

R12 behavior not like 11i during creation of new sales agreement

Navigation --

1. NLS Sales-> NLS BSA-> Sales Agreements-> Enter Customer number=XXXX
2. Select Accounting Tab->
3. Bill to Location->Click on LOV [Retrieves all locations for the whole company – wrong behavior]

Behavior in 11i was to only to receive the locations for the specific customer on the Main Tab [Customer_name – Customer number XXXX].

Impact --

End-user have been select the wrong address for the customer.
Creates wrong billing -> upset customers
Billing incorrect customers.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.