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R12: NLS BSA New Agreement Does Not Default Speciifc Customer Location In Accounting Tab (Doc ID 1529657.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

In R12.1.3

NLS BSA new agreement does not default specific customer location in Accounting Tab.


R12 behavior not like 11i during creation of new sales agreement

Navigation --

1. NLS Sales-> NLS BSA-> Sales Agreements-> Enter Customer number=XXXX
2. Select Accounting Tab->
3. Bill to Location->Click on LOV [Retrieves all locations for the whole company – wrong behavior]

Behavior in 11i was to only to receive the locations for the specific customer on the Main Tab [Customer_name – Customer number XXXX].

Impact --

End-user have been select the wrong address for the customer.
Creates wrong billing -> upset customers
Billing incorrect customers.
 

Solution

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In this Document
Goal
Solution
References


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