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Person Enrollment Certifications Form Does Not Reflect The Correct Last Name (Doc ID 1529777.1)

Last updated on JUNE 28, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The 'Person Enrollment Certifications' form is not reflecting the current name of an employee who had a name change (got married).

Instead of using the session date to display personal information the form is using the earliest effective start date's information. If an employee had and update to the Per_All_People_F table (Example, employee got married and had a name change) it is not being reflected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
N: Enrollment Process > Person Enrollment Certifications
See the incorrect name for some employees.


Cause

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In this Document
Symptoms
Cause
Solution
References


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