Receipts Workbench: Receipt Batch Errors When Customer with Same Nambe - FRM-40212: Invalid Value For Field CUSTOMER_NAME
(Doc ID 1530223.1)
Last updated on FEBRUARY 19, 2019
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
In receipts workbench, the following error occurs when there are two customers with the same name:
FRM-40212: Invalid value for field CUSTOMER_NAME
Steps to Reproduce: Responsibility: Receivables Manager Navigation: Receipts > Batch Created a receipt batch of type Manual-Quick with Control count and Totals, saved the record and proceeded to Receipts screen Entered a receipt number, transaction number, amount, and the other fields There are two customers with same name, but different account numbers. Transaction entered in receipts screen is for one of the customers. System does not take the customer name automatically based on the customer number. Instead, it prompts for the customer name to be chosen between the two available in the list. After that, the error occurs
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