Customers Workbench: Primary Bill-To Address Is Not Displayed Properly At Account Level
(Doc ID 1530626.1)
Last updated on APRIL 18, 2025
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Attempting to search the Customer form for Primary Bill-To addresses and find all are not displayed correctly.
For Example:
User has a customer, registry ID 11111, Customer has two accounts:
1. 999999 - Not used in current Operating Unit (OU), but a Primary Bill-To address is shown. There is no site is listed in the current OU.
2. 88888 - Used in current OU, but no Primary Bill-To address is shown. There are sites listed show there is one that is in the current OU.
The query should be based upon the organization, but it is not.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |