Customer Search: Customer Forms Doesn't Show All Customers Unless 'Customer Type' is changed Back and Forth.

(Doc ID 1530727.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

On R12, Customers Module

Actual behavior
===============
Customers Search  does not return all records. It returns only few customers and there should be a lot more.


Steps to reproduce:
===================
-Receivables Manager, N: Customers : Customers
-Enter 'TEST' in the 'Customer' field and click on Go.
-The search returns only few records (even though there are more customers starting with Test.)
-Then change the Customer Type to 'Person' from 'Organization' and flip back to 'Organization'.
-Now all customers starting with test are correctly displayed.



Cause

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