Receipts Workbench: Unable to Apply a Receipt to an Invoice

(Doc ID 1531371.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to apply a Receipt to an Invoice and receive the following error:

This action is not permitted because it would create unbalanced accounting entries. Please contact Oracle Support Services.

Debug log shows the below details:

ARP_BALANCE_CHK.CHECK_APPLN_BALANCE (+) -> for Receipt Applications
ARP_BALANCE_CHK.CHECK_APPLN_BALANCE - OUT_OF_BALANCE

This action is not permitted because it would create unbalanced accounting entries. Please contact Oracle Support Services.
validate_args: EXCEPTION: arp_process_application.reversal_insert_oppos_ra_recs
reverse: EXCEPTION: arp_process_application.reverse

Cause

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