Receipts Workbench: Unable to Apply a Receipt to an Invoice
(Doc ID 1531371.1)
Last updated on NOVEMBER 20, 2020
Applies to:
Oracle Receivables - Version 11.5.10.2 and later Information in this document applies to any platform.
Symptoms
Attempting to apply a Receipt to an Invoice and receive the following error:
This action is not permitted because it would create unbalanced accounting entries. Please contact Oracle Support Services.
Debug log shows the below details:
ARP_BALANCE_CHK.CHECK_APPLN_BALANCE (+) -> for Receipt Applications ARP_BALANCE_CHK.CHECK_APPLN_BALANCE - OUT_OF_BALANCE
This action is not permitted because it would create unbalanced accounting entries. Please contact Oracle Support Services. validate_args: EXCEPTION: arp_process_application.reversal_insert_oppos_ra_recs reverse: EXCEPTION: arp_process_application.reverse
Cause
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