Deleting Incomplete Credit Memo with Rules Creates Orphan events

(Doc ID 1531399.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Deleting Incomplete transaction is creating an orphan event. This affects period closure.

Steps to Reproduce:
Responsibility:  Receivables
Navigation: Transactions > Transactions
1. Create a manual invoice with rules and with older GL_DATE
2. Run Revenue Recognition program
3. Credit the transaction using credit memo (GL_DATE is current)
4. Complete the CM
5. Incomplete the CM
6. Delete the CM
7. It creates an orphan CM_UPDATE or CM_CREATE event in XLA_EVENTS

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms