Staged Dunning Plan Not Sending Letters at Delinquency Level
(Doc ID 1531445.1)
Last updated on APRIL 03, 2019
Oracle Advanced Collections - Version 12.1 and later Information in this document applies to any platform.
Staged dunning plan is not working at Delinquency level, it is not generating dunning letters
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Collections is setup at Delinquency Level for the customer 2. Perform all the mandatory setups 3. Run the "IEX: Scoring Engine Harness" program 4. Run the "IEX: Send Dunnings for Delinquent Customers" 5. No dunning letters are getting generated even though there are delinquent transactions
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