Aging Bucket Amounts in iReceivables Do Not Match Customer Account Details in Receivables
Last updated on NOVEMBER 26, 2017
Applies to:
Oracle iReceivables - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
The Aging Bucket information for a Customer in iReceivables page does not match with Receivables Collections Aging bucket information.
STEPS TO REPLICATE
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The issue can be reproduced at will with the following steps:
1. From iReceivables check the Aging for a particular customer.
2. Check the Aging for the same customer from Receivables / Advanced Collections and they do not match
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get the correct numbers and see a discrepancy.
Changes
Cause
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