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FAQ: Troubleshooting Oracle Product Hub Web Services ( Release 12.1.x and above ) (Doc ID 1532091.1)

Last updated on AUGUST 07, 2021

Applies to:

Oracle Product Hub - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.


This note will cover Knowledge Content, References, Troubleshooting tips for cross product issues involving OPH - AIA around integration points like webservices, etc.


1. Oracle Product Hub Webservices are used to extract information from E-Business Suite Instances for entities like Items, Bills, Item Catalog Categories, Valuesets. From 12.2 onwards, Attribute Groups can also be published to other E-business Suite instances only. These webservices are used by Pre-Built Integrations provided by Applications Integration Architecture (AIA) to synchronize data from E-Business Suite (Master) instance to other target instances.

Oracle E-Business Suite (OPH) is primarily the "source" for these entities in such a case.

NOTE: In the <images or examples> <above or below> and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Questions and Answers

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In this Document
Questions and Answers
 1. Overview
 2. Troubleshooting
 3. Useful Brownbags and Notes
 4. Diagnostics for Support
 5. Critical Patches (as of July 2015 for 12.1.x)

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