The EBS Application Components JSERV and Apache Services Not Coming Up In AMP 12c

(Doc ID 1532434.1)

Last updated on JANUARY 12, 2016

Applies to:

Application Management Pack for Oracle E-Business Suite - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

EBS application components Jserv and Apache services not coming up in AMP 12c. The components are either Down or Pending status.

The following errors were in the gcagent.log:

2013-02-19 22:05:41,356 [328523:8820A27] WARN - Found a row with more columns than declared for the metric for TargetID = dfsprd-Apache_dfsprd_ausdfsoapdapp01, Metric = Response
Row = *** row contents suppressed ***
2013-02-19 22:05:46,680 [328525:174AB946] WARN - Found a row with more columns than declared for the metric for TargetID = dfsprd-JServ_dfsprd_ausdfsoapdapp01, Metric = Response
Row = *** row contents suppressed ***
2013-02-19 22:06:02,649 [328514:7C84298A:GC.Executor.124623 (oracle_apps_discoverer:dfsprd-Discoverer_dfsprd_ausdfsoapdapp01:Response) (oracle_apps_discoverer:dfsprd-Discoverer_dfsprd_ausdfsoapdapp01:Response:Response)] WARN - Found a row with more columns than declared for the metric for TargetID = dfsprd-Discoverer_dfsprd_ausdfsoapdapp01, Metric = Response
Row = *** row contents suppressed ***

 

Cause

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