R12: GLXJEENT New Journal / New Batch Button Not Working: Need To Press Double Times

(Doc ID 1532635.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle General Ledger - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

When navigating to journal entry form, pressing the "New Journal" or "New Batch" button, nothing happens.

Only when the same button is hit a second time, it is possible to enter a new journal / batch.

Cause

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