After a Domain Change is Carried out by Change of a User Role the Data in the Domain is not Displayed. (Doc ID 1532683.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.3 to 6.2.8 [Release 6.2]
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.3, when attempting to use a Role to jump between domains, for one domain it works for another it does not.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a custom Role to move to worh with Domain B.
2. Create a custom Role to move to work with Domain C.
3. Log into domain A and use role A to jump to domain B, search for and view the data in that domain.
4. Return to Domain A and use Role C to jump to domain C, search for data (orders) however none are returned.
5. Log into domain C directly, search for order and note orders are returned.


Cause

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