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WO Number Generated in Maintenance Workbench and Error FRM-40202 occurring (Doc ID 1532847.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, When attempting to display Maintenance Workbench ( MWB) for an asset number which has no work orders yet, a new record is inserted by application in the Result form and the WO number is being populated (sequence increased)
If user tries to select other form (i.e. Forecast) the following error occurs.

ERROR
-----------------------
FRM-40202 Field must be entered

NOTE
-----
User is not able to clear the record, when clearing, the WO number is incremented but still error occurring

EXPECTED BEHAVIOR
-------------

User is expecting that WO number does not get incremented only when query and user will be able to leave the page without entering any data


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Maintenance Workbench > query by an asset number having no workorders yet > launch
2. Result form > see..a new record is inserted by application and the WO number is being populated (sequence increased)
3. If user tries to select other form (i.e. Forecast) application gives error message"FRM-40202 Field must be entered".
4. user is not able to clear the record, when clearing, the WO number is incremented but still error occurring



Cause

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In this Document
Symptoms
Cause
Solution
References


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