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WMSINB-23335: Mobile MSCA Fails To Deliver Serial Numbers On ASN (Doc ID 1533213.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

NOTE: In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

On 12.1.3 in Production:

ACTUAL BEHAVIOR
Some ASNs fail to deliver with an invalid serial error.

EXPECTED BEHAVIOR
MSCA application fails to receive serialized ASN receipts.

ERROR
Online transaction failed
WMSINB-23335: Lot/Serial validation failed.

ACTUAL BEHAVIOR
ASN receipts via mobile should work without error.

WHAT IS WORKING
Can receive on mobile without ASN.
Can receive via form without serial.

STEPS

 


1. Navigate to Mobile > Receiving > Receipts > All
Query the asn, enter item, etc.
Receive ASN
* Works fine

2. Navigate to Mobile > Receiving > Inspect
Inspect ASN receipt
* Works fine

3. Navigate to Mobile > Receiving > Deliver
Deliver ASN receipt
* Get error.

WORKAROUND
Cancel the ASN.
Receive the purchase order.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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