New Inquiry Does Not Reflect Quantity Updates in Material Workbench Availability Window (INVMWBIV) (Doc ID 1533314.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
Form: INVMWBIV.fmb - Material Workbench

Symptoms

When reviewing the on hand quantities in Material Workbench form (INVMWBIV), the recent changes / transactions performed by users do reflect in the right pane when performing a new inquiry, but they do not reflect in the Availability window.
To get the Availability window "refreshed", performing a new inquiry is not enough, need to close and reopen the form for this.

-- Expectation
Performing a new inquiry should reflect the changes in the Availability window like it does in the right pane of the Material Workbench window.

-- Steps
The issue can be replicated at will per the below steps:
1. Create a new plain purchased item

2. Receive a quantity of 100 in desktop

3. Go to the Material Workbench
In Query Material window:
Enter the item number
Press Find
In Material Workbench window:
Expand the tree until the subinventory node
See On-hand=100 in the right pane
Click Availability
See Total Primary Quantity=100
Close the Availability window
Do not close the Material Workbench window

4. Switch to the navigator, go to Miscellaneous Transactions form and perform a Miscellaneous issue transaction for quantity of 10 and close the Miscellaneous Transactions form.
-OR- perform a similar issue transaction in the mobile.

5. Switch back to the Material Workbench window
Click on the flashlight top menu icon to invoke the Find window
In Query Material window, do not change anything, just click Find
In Material Workbench window:
See On-hand=90 in the right pane as expected
Click Availability
See Total Primary Quantity is still 100 which is unexpected

6. Close the Material Workbench , reopen it and redo the same inquiry
Click Availability window
See it is now showing Total Primary Quantity=90 as expected

-- Business impact
Due to this issue, users are getting confused about actual available quantities in the warehouse which may lead to wrong transfer or replenishment decisions.

Changes

The problem started to occur after upgrading from 11.5.10.2 to 12.1.3. It works fine in 11.5.10.2.

Cause

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