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Tasks Created Using Problem Codes Are Missing In Contact Center (Doc ID 1534293.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Tasks created in the Contact Center -> Service Requests Tab -> Quick Task are missing in Contact Center Tasks Tab.

Why is that?
 

Solution

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In this Document
Goal
Solution


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