After Removing An Invoice (Document) During Payment Review, Removed Document (1) Is Still Included In Paid Document Count, and (2) Its Amount Paid Value Should Be Zero
(Doc ID 1534347.1)
Last updated on SEPTEMBER 09, 2016
Applies to:Oracle Payments - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
When processing a Payment Process Request (PPR) at Pending Proposed Payment Review step, remove a document.
This creates a rejected Scheduled Payment.
Complete the PPR.
Then view rejected Payment details
The number of Documents Paid is N, but this should be N-1
- On the Rejected and Removed Items page, values for the Payment Number and Amount Paid are stamped against the rejected invoice. This is not expected if the invoice was removed from the payment.
- On the PPR summary page, in the Payment and Document Summary section, the Documents column shows N. This should be N-1.
Client is currently on 11.5.10 and upgrading to R12.1.3.
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