Asset Attribute Context Must Be Re-entered After Selecting New Asset Attribute Group For The Asset (Doc ID 1534593.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Definition

After selecting a new asset attribute group for an asset it is necessary to reselect the same value in a context window to get the attributes available for update. Possible to select the wrong context since all possible contexts are displayed in the drop down. Annoys users to duplicate entry.
The issue came during their user testing. There are 2 issues with the Asset Attributes form:
1. When selecting LOV in the Attribute Group field, the form LOV window show all possible context values. They expect ONLY the ones that belong to the Attribute Group to show up.
If the user selects the correct Attribute Group, then the form behaves correctly.
2. If the user does NOT select the correct Attribute Group, then the form behaves that value does NOT display after that and it cannot be deleted. So, the record got corrupted.


STEPS
------------
1. Assets -> Asset Number
2. Query asset
3. Click on Attributes

Cause

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